About This Project
Every SaathMera visit is confirmed by a person, so the care team needs one place to work from. The operations panel puts every booking request in one queue, oldest first, and lets the team confirm, reschedule, reject or complete a visit with the full context in view: who asked, who paid and what happens next. Daily check-ins have their own view. Members who answered Not Good and members who missed check-ins rise to the top, so the team knows who needs a call today. The same panel manages the doctors and nurses, the service and blood test catalogue, care plans and entitlements, payments, wellness content and announcements, with role-based access for the operations team. SoftwareCrafting designed the panel alongside the SaathMera app and built it on Next.js with a shared Node.js and PostgreSQL backend. Every screen in this case study uses fictional sample data. No patient information is shown.
Key Features
- Booking queue sorted by the oldest request
- Confirm, reschedule, reject and complete visits
- Daily check-in monitoring and missed check-ins
- Doctor and nurse provider management
- Service and blood test catalogue
- Care plans and entitlement management
- Payment records and failed payment follow-up
- Wellness content and announcements
- Live notifications for the operations team
- Role-based admin access
Project Gallery
Challenges & Solutions
Every great project overcomes obstacles. Here's how we tackled the hard problems.
Challenges
- Making sure no booking request waits unseen while a person confirms each visit by hand
- Surfacing the elderly members who need attention today out of every daily check-in
- Keeping plans, entitlements and payments consistent between the panel and the app
Solutions
- Built one booking queue sorted by the oldest request, with clear actions for every state
- Ranked check-ins so Not Good answers and missed check-ins come first
- Shared one backend and one set of validated contracts between the panel and the app
Services used
Build a similar product with these services
Follow the commercial service paths behind this case study.
Related Case Studies
Explore more projects in the same domain.
Impressed by our
craftsmanship?
We bring the same level of dedication and engineering excellence to every project. Let's discuss yours.