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Payments & Billingby SoftwareCrafting

End-to-end payment integrations, subscriptions, and billing flows for SaaS and e-commerce by SoftwareCrafting.

No sales calls. Written reply in under 4 working hours.

NDA-Protected
48hr Kick-off
7 Engineers
Founder-led Delivery
Payments & Billing Services

Delivery Time

1-3 weeks

Senior deliveryFounder-involved build team
From₹15,000

Service Overview

We build payment and billing systems where the numbers are correct, which sounds obvious and is where most implementations quietly fail. Card charges are the easy part. The difficulty is in the states around them: webhooks arriving out of order or twice, a customer whose card fails on renewal, a subscription upgraded mid cycle needing proration, a refund partially issued, and the reconciliation that proves what your database says matches what the payment provider says. We build for that explicitly with idempotency on every write path, webhook processing that is safe to replay, a subscription state machine covering trial, active, past due, paused, and cancelled, and dunning that recovers failed payments without annoying good customers into leaving. We work with Stripe, Razorpay, and PayPal, including multi gateway setups where you need regional coverage or a failover path so a provider outage does not stop checkout. For India we handle the specifics: UPI, RuPay, and the mandate rules that govern recurring payments.

Technologies we use

StripeRazorpayLemon SqueezyPaddle

Key Features

  • One-time & recurring Stripe payments
  • Razorpay integration for Indian markets
  • Lemon Squeezy SaaS billing & licensing
  • Paddle tax-compliant global billing
  • Subscription management & plan upgrades
  • Webhook handling for payment events
  • Automatic invoicing & receipts
  • Refund and dispute management
  • Idempotent payment write paths safe under retries
  • Webhook processing that is ordering independent and safe to replay
  • Subscription state machine covering trial, active, past due, paused, and cancelled
  • Proration for mid cycle upgrades, downgrades, and seat changes
  • Dunning and retry strategy that recovers payments without churning customers
  • Reconciliation between your database and the provider ledger
  • Multi gateway routing with failover so an outage does not stop checkout
  • Indian payment methods including UPI, RuPay, and recurring mandates

Pricing Snapshot

₹15,000

Starting from ₹15,000 for complete payment integration

  • Model: project
  • Timeline: 1-3 weeks
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Step-by-step

Our Delivery Process

We use an agile, transparent process to ensure your project is completed on time and meets exactly your needs.

01

Revenue-flow mapping

We map plans, pricing, trial rules, taxes, currencies, refunds, invoices, subscription lifecycle events, and operational admin needs.

1-3 days
02

Gateway and data design

We choose Stripe, Razorpay, Paddle, Lemon Squeezy, or a hybrid setup, then design orders, subscriptions, invoices, webhooks, and reconciliation tables.

2-4 days
03

Checkout and webhook implementation

We implement checkout, customer portal, subscription changes, invoice emails, webhook processing, retries, idempotency, and admin views.

1-2 weeks
04

Test payments and launch support

We test success, failure, refund, dispute, renewal, downgrade, cancellation, and webhook replay scenarios before production launch.

2-5 days
Why Us

Why Choose SoftwareCrafting?

  • Revenue can start without fragile manual invoicing
  • Fewer missed payments from reliable webhook handling
  • Clear subscription, refund, and invoice lifecycle tracking
  • Gateway choice aligned with India, global, SaaS, or marketplace needs
  • Better customer trust through polished checkout and failure states
  • Admin visibility for operations, finance, and support teams
  • Numbers that reconcile between your system and the provider
  • Webhooks that cannot double charge or drop an event
  • Failed renewals recovered instead of silently churning
  • Mid cycle plan changes billed correctly without manual adjustment
  • Checkout that survives a single provider having a bad day
FAQ

Frequently Asked Questions

Which payment gateway is best for Indian SaaS?

Razorpay is strong for INR payments, UPI, cards, and Indian customers. Stripe is often better for global SaaS billing where supported. Paddle and Lemon Squeezy help when Merchant of Record tax handling matters.

Can you build subscription billing?

Yes. We implement trials, plan upgrades, downgrades, renewals, cancellations, invoice emails, customer portals, webhooks, and admin reporting.

Can you migrate from one gateway to another?

Yes. We plan customer communication, subscription mapping, webhook cutover, historical records, payment method handling, and rollback paths where provider APIs allow it.

Do you handle webhook reliability?

Yes. We build idempotent webhook handlers with signature verification, retry handling, event logs, replay tools, and alerting for revenue-critical failures.

Why do payment integrations go wrong?

Almost always webhook handling. Providers deliver events at least once, out of order, and sometimes long delayed. Code that assumes a single ordered delivery creates duplicate charges, missed upgrades, and subscriptions in impossible states. We treat every handler as idempotent and ordering independent, and store the raw events so anything can be replayed.

How do you handle failed subscription renewals?

With a dunning process: a defined retry schedule timed around when cards are likely to succeed, customer notifications with a direct link to update payment details, a grace period where access continues, and clear rules for when the subscription moves to past due and then cancelled. Handled well this recovers a meaningful share of failed payments that would otherwise be churn.

Do we need more than one payment gateway?

It is worth it when you sell across regions where one provider has materially better local method coverage or success rates, or when checkout downtime is unacceptable. The cost is that reconciliation, refunds, and reporting all become harder. We usually recommend starting with one and designing the abstraction so a second can be added without a rewrite.

How do you handle recurring payments in India?

Through the e-mandate framework, which has specific requirements around mandate registration, pre debit notification ahead of each charge, and per transaction limits. These rules differ meaningfully from card on file recurring billing elsewhere, and implementations that ignore them fail at renewal rather than at signup, which makes the problem expensive to discover late.
Testimonials

Client Success & Reviews

See what our clients say about our Payments & Billing delivery.

"Great experience working with the team on Driftload. They built our entire platform - driver app, customer booking app, website, admin panel, and backend server - all working together smoothly. Communication was clear throughout, they understood the complexity of coordinating multiple apps with a shared backend, and delivered everything on time. Highly recommended for anyone needing a full end-to-end platform built right."

D

Dhruv Singh

Client

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